Terms and Conditions

Your privacy and security are the top priorities of the Prosafe Group. We value customer privacy and will only use your nameand other related information in accordance with this privacy policy. We willonly collect data from you when necessary and related to transactions. You canbrowse our website without providing personal information. If you do not log inwith a username and password when browsing the website, you will browseanonymously, and we will not be able to identify you.

By purchasing Prosafe Group products from this online store, you can become amember and enjoy member benefits. Upon successful registration, your mobilephone number and email will be used to access your member account and viewmembership records.

We are eager to hear your feedback. If you have any comments or suggestions,please send the information to our address or email us atinfo@prosafegroup.com.

Our privacy policy statement fully complies with the Personal Data (Privacy)Ordinance of the Hong Kong Special Administrative Region.
- Personal Data Collection
- Updating Personal Data
- Personal Data Security
- Personal Data Disclosure
- Computer Data Collection
- Privacy Policy Changes

1. Personal Data Collection
Prosafe Group will not sell, share, or trade customerpersonal data collected online with third parties. Personal data provided to usonline or through other means (including through phone inquiries or using ourservices) will only be disclosed within our company group for internal use.When creating a Prosafe Group account or registering as a member, we maycollect personal data from you, including but not limited to your name,address, gender, age, date of birth, email address, and phone number. Thepersonal data we collect will be used for the following purposes, in whole orin part:
- Processing your membership application, maintaining and managing your memberaccount
- Providing sales services, information on any plans or activities, rewards,member benefits, electronic vouchers, and services
- Distributing joint promotional offers and promotional event information
- Fulfilling your instructions, responding to your inquiries, or providingcustomer service
- Analyzing your data for big data analysis and/or market research, comparingwith other data to develop our products and marketing and advertisingplans
- Using the online services provided on our website, including online shopping,shipping products purchased from Prosafe Group Pharmaceutical Co., Ltd.,providing the latest information on product delivery status and customersupport, processing your orders and transactions
- Additionally, we will manage your account using the data you provide, verifyand conduct online payment transactions, review data downloaded from ourwebsite, improve the layout and content of website pages, conduct surveys onwebsite user demographics, and send you useful information or relevant productor service information upon your request or indication of no refusal to receivemessages.

We may provide your name, phone number, address, etc., to third parties (suchas courier companies or agents) for product delivery.
When you apply for an account on the Prosafe Group Pharmaceutical Co., Ltd.website or provide your personal data through other means (including throughphone inquiries or using our services), we may periodically send youpromotional and/or advertising materials. You can email info@prosafegroup.comat any time to unsubscribe from our promotional information.
Our agents will handle your payments on this website. You must provide accurateand non-misleading information to us or our agents. If any changes are needed,please inform us promptly.
We may retain your order data, but for security reasons, we cannot directlyretrieve that data. You can log into your account to access order data. Here,you can view completed orders, orders in process, and upcoming orders. You canalso manage address data and subscribed newsletters. It is your responsibilityto ensure the confidentiality of personal data and not allow unauthorized thirdparties to access this data. Unless we make a mistake, we will not be liablefor any improper use of passwords.
Individuals under 18 years of age or lacking legal capacity must obtain consentfrom parents or guardians before providing data to this website.

2. Updating Personal Data
You can access your account on the Prosafe Group.website and update personal data at any time.

3. Personal Data Security
Prosafe Group ensures that all collected data issecurely and confidentially stored. We protect your personal data in thefollowing ways:
- Restricting access to personal data
- Maintaining technological products to prevent unauthorized access to computerdata
- When data is no longer needed for archival purposes, we will securely destroyyour personal data

4. Personal Data Disclosure
You are responsible for keeping your personal data confidential and notdisclosing it to third parties. This website only authorizes specificindividuals to access and handle personal data. Apart from companies related toProsafe Group Limited's website delivery services and relevant third parties,we will not share your personal data with other organizations. In specialcircumstances, Prosafe Group may be required by law to disclose yourpersonal data to government authorities or law enforcement agencies.

5. Computer Data Collection
When you visit the Prosafe Group website, our companyservers will automatically record information that your browser sends wheneveryou visit a website. This information may include your computer's IP address,browser type, the pages you visit on our site, the time spent on those pages,and other statistics. This data is collected for analysis purposes and toimprove our website and services.

6. Privacy Policy Changes
Prosafe Group reserves the right to amend this privacypolicy at any time. Any changes made to the privacy policy will be updated on ourwebsite. By continuing to use the website, you agree to the updated privacypolicy.

If you have any questions or concerns about our privacy policy, please contactus at info@prosafegroup.com. Thank you for trusting Prosafe Group . with your personal data and for choosing our productsand services.